Shipping policy

Shipping Policy – Droplynx


Thank you for shopping with Droplynx, managed by Pihu Enterprises.
This Shipping Policy outlines how we process, handle, and deliver your orders placed through our website 
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1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volume or unforeseen delays, we will notify you by email or phone.
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2. Shipping Methods & Delivery Time

We partner with reliable courier and logistics providers to ensure timely and safe delivery of your products.
Delivery Type Estimated Delivery Time Availability
Standard Shipping 4–7 business days All over India
Express Shipping (if available) 2–4 business days Selected locations
> Delivery times are estimates and may vary depending on your location, weather conditions, or courier delays.
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3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before confirming your order.
From time to time, free shipping may be offered on eligible orders or promotional events.
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4. Order Tracking

Once your order is shipped, you will receive an email or SMS containing the tracking ID and courier details.
You can use this information to track your shipment status directly on the courier’s website.
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5. Delivery Issues

Please ensure that your shipping address, contact details, and pin code are accurate at the time of placing the order.
We are not responsible for delays or failed deliveries due to incorrect address or unavailability of the recipient.

If a package is returned to us due to an incorrect or incomplete address:
We can reship the order upon receiving the correct details, and
The customer may be required to pay the reshipping fee.
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6. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
Your order number, and
Photos or video of the damaged product/package.
We will investigate and arrange a replacement or suitable resolution as per our policy.
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7. International Shipping

At present, Droplynx ships only within India.
We do not offer international shipping or delivery outside Indian territory.
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8. Contact Us
For any questions about your order or shipment, please contact us: